Last Updated: August 18, 2026

Touch of Class Window Tinting ("we," "us," or "our") respects your privacy and is committed to protecting the information you provide when you interact with our business, website, social media pages, and services. This Privacy Policy explains what information we collect, how we use it, and the circumstances under which it may be shared.

1. Information We Collect

We collect information reasonably necessary to operate our business and provide our services.

When you contact us, request information or a quote, schedule a service, or otherwise interact with us, you may provide:

• Name
• Phone number
• Email address
• Vehicle information
• Service or product preferences
• Appointment or scheduling information
• Information included in messages or other communications
• Billing or payment information when needed to complete a transaction

When you visit our website, we may automatically collect basic technical information, such as your IP address, browser type, device type, pages visited, referring website, and general usage information. We may use cookies, Google Analytics, or similar services to understand website use and improve our services.

If you contact us through Facebook, Instagram, Google, or other third-party platforms, we may receive information made available by those platforms in connection with your interaction with our business, such as your name, profile information, contact information, or message contents. Those platforms have their own privacy policies.

2. How We Use Information

We use information to:

• Respond to inquiries and requests
• Provide quotes and estimates
• Schedule and manage appointments
• Provide products and services
• Communicate with customers about requested or booked services
• Process payments and transactions
• Maintain customer and business records
• Improve our website, services, and customer experience
• Understand general website usage
• Protect our business, customers, and systems
• Comply with legal requirements

3. Text Messages

Touch of Class Window Tinting uses text messages only to communicate about services a customer has requested or booked. This may include quote follow-up, appointment scheduling or reminders, service questions, status updates, and pickup notices. We do not use this SMS program for marketing or promotional messages.

A customer may provide SMS permission by voluntarily checking an optional SMS consent box on our website or by explicitly agreeing during a Facebook Messenger, Instagram, phone, or in-person conversation. If a customer texts us first, we may respond regarding that inquiry or service request.

Message frequency varies based on the customer’s inquiry, appointment, and service needs. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance, call (812) 284-0005, or visit touchofclasswindowtinting.com.

SMS consent is optional and is not a condition of purchasing goods or services.

4. Meta Platform Data

When you contact Touch of Class Window Tinting through our Facebook Page or Instagram professional account, we may access and use information made available through Meta, such as your name, platform user ID, profile information, message content, attachments, and engagement information.

We use this information only to respond to your inquiry, create and manage a lead or customer record, schedule or provide requested services, and support our business communications. We do not sell Meta Platform Data or use message content for unrelated advertising or promotional purposes.

We retain Meta Platform Data only as long as reasonably necessary for these purposes, to maintain business records, or to comply with legal obligations. Our use of Meta Platform Data is also subject to Meta’s applicable terms and policies.

5. How We Share Information

We do not sell or rent customer personal information.

We may share information with trusted service providers when reasonably necessary to operate our business or provide a requested service, including providers for website hosting, appointment scheduling, customer communications, payment processing, business-management software, analytics, cloud storage, accounting, and bookkeeping. These providers receive only the information reasonably necessary to perform services for us.

We do not share, sell, rent, or otherwise provide mobile phone numbers or text-message originator opt-in data and consent to third parties or affiliates for marketing or promotional purposes. This information is not shared, sold, or bought for another party’s marketing or promotional use.

We may disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, or business.

6. Payments

Payment information may be processed directly by a third-party payment processor. We do not intentionally retain complete credit or debit card numbers on our systems unless necessary for a legitimate business purpose and handled in accordance with applicable requirements.

7. Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain appropriate business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and operate our business.

We use reasonable measures designed to protect the information we maintain. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Choices

You may ask us to update or correct your contact information. You may opt out of text messages at any time by replying STOP. Opting out of texts does not prevent other appropriate, non-SMS communications about your service where permitted.

Depending on applicable law, you may request access to, correction of, deletion of, or information about the personal information we maintain. We may need to verify your identity before processing a request.

9. Metadata Deletion Requests

If you want us to delete personal information obtained through Facebook or Instagram, please submit a request through our website at touchofclasswindowtinting.com or call us at (812) 284-0005. We may need to verify your identity before processing the request. We will delete the requested information unless we need to retain it for a legitimate business, legal, accounting, or security reason.

10. Third-Party Websites and Children’s Privacy

Our website, advertisements, or communications may link to third-party websites or services. We are not responsible for their privacy practices, content, or security.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above.

12. Contact Us

Touch of Class Window Tinting

618 E 10th St

Jeffersonville, IN 47122

(812) 284-0005

touchofclasswindowtinting.com